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Sending Schedules to Employees

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    Sending Schedules to Employees

    By Marshall Kirby | Scheduler Help Guides | Comments are Closed | 2 May, 2018 | 0
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    • Sending Schedules to Employees

    Schedules can be emailed, texted, and sent to employees via the Scheduling App as a push notification.

    QSROnline does NOT currently collect employee contact information, such as phone numbers or email addresses, from the POS system. In order to send employees their schedules, you must first enter their phone number and/or email address in the QSROnline’s Scheduler.

    Add/Edit Employee Phone Numbers and Email Addresses

    Open Scheduler 3, and click the Options button at the bottom of the screen. Select Edit Delivery Settings.

    A new browser tab will open listing all of your employees for the location selected. If needed, change the Select Unit picker to change which store’s employees are displayed. To include email addresses, select the Show Additional Information check mark.

    For each employee, designate their delivery method preference by selecting one of the following options in the Delivery Type drop down next to their name: Text, Email or Text and Email.  If no options is selected, the Delivery Type will default to none. This will inhibit schedules from being sent, even if the employee’s contact information has been entered.

    Entering an employee’s cell phone number will automatically activate text delivery and use of the QSROnline’s Scheduling App. The employee will receive a text message with a link to download the app.

    Be sure to click Save when you are finished.

    Because Edit Delivery Settings opens in a separate browser tab, you MUST refresh the browser window hosting the Scheduler after closing the Edit Delivery Settings tab. This ensures that new employee contact information refreshes during your session.

    Save and Post the Schedule

    After building the complete weekly schedule, you are ready Save and Post it. This will share the schedule with each employee by text and/or email if these options are chosen. If their phone number is entered they can also view their schedule in the QSROnline Scheduling App.

    Click the Save button at the bottom of the Scheduler to ensure all changes have been saved prior to posting. The button will be grey if all changes are saved.

    Next, click the Post button to send the schedule to employees.

    A pop up will appear listing all scheduled employees, detailing how the schedule will be delivered to them.

    Click Post and Send to send the employees their schedules immediately.

    QSROnline Scheduling App for Employees

    Employees can download QSROnline’s Scheduling app for free to their smartphones to receive their schedules electronically. Please see the Scheduling App Help Guide for more information.

    Schedule Sent by Text

    Schedules sent by text message will come from 361-288-2134. Texts sent to this number other than RESEND, STOP, START, or HELP are automatically emailed to the user who sent the last schedule.

    The available commands are:
    RESEND – get last schedule
    STOP – stop service
    START – resume service
    HELP – get this message.

    Schedule Sent by Email

    Schedules sent by email will come from reporter@qsronline.com. If an email is not received please check spam or junk inboxes. It is also recommended to add the email address reporter@qsronline.com to your list of email contacts to prevent schedules from being sent to spam.

     

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